Hollard is a South African insurance company owned privately that started its operation in 1980. As time went by, this company enjoyed an enormous growth and it is now present in over seven countries. The mission of Hollard is to provide more and more people with the opportunity of accessing insurance. In this opportunity, you will learn about the benefits of their car insurance. You will also find out what other people think of their service by means of reviews made online and you will learn how to quote and make complaints.
5 Optional Car Insurance Benefits you can buy at Hollard
Before we move on with the optional benefits that you can get, let first talk about some basics. With Hollard you can either buy a third party car insurance or a comprehensive insurance. The first type of insurance is one that will only cover for damage caused to third parties if you caused an accident with your car. You will be legally covered, but your car will not be included in this coverage. This means that if your car is damaged, you will have to cover all expenses yourself.
The comprehensive coverage, on the other hand, is the one that not only includes third party coverage, but also it protects your car. If your car suffers an accident, fire, theft or any other kind of inconvenience, Hollard will take care of it. Also, you will get cash backs for not claiming.
Now, let us talk about the 5 optional benefits:
- Coverage for off-road circulation
- Protect your car against tyre damage
- Coverage for classic cars
- Cover cruses and dents
- Insurance for death or disabilities cause by accidents
How to Find Reviews about Hollard Car Insurance?
Even though tech companies launched several apps to help us monitor how much time we spend on hour smartphones to encourage us to use it a little less, this seems not to work. On average, we spend three hours and a half on our smartphones. Impressive, right? It would be good for your health to try to keep that time frame shorter, but while you are at it, you can do useful things.
What you can do while you are on your smartphone is looking for reviews on different forums of South Africa. With a little search, you will find hundreds of comments about the products you want. To help you, we’ve done this, so you don’t have to do it yourself.
We found different kinds of comments, many of them were highly positive and others not so much. For instance, one client was very happy with the overall service, while another said that Hollard does not answer his claim.
If you want to embark yourself on this search, you should be careful enough to detect what information to consider and which not. Only visit sites that are known and reliable and that do not have a lot of advertising in it. If you visit such sites, all the information you find must just be a covered ad.
This is why you need to take these comments very carefully and have other factors in mind before making up your mind. For instance, after you decide that most comments are positive you should ask yourself “is this company reliable?” “Does it abide by good practice standards?”
Here we can give you a hand again. Hollard is a company that has over forty years of experience in the field of insurance in South Africa. As we told you above, it has expanded to several countries and continues to grow year after year. This should tell you a lot of this company’s reliability.
Finally, one of the easiest and maybe the most effective ways of finding reviews about Hollard car insurance is asking your co-workers, friends, relatives, etc. if they have any kind of reference regarding this insurance. If you know the person you are asking well, you will be completely sure that their answer will be reliable since this persona has no conflict of interest.
How to Quote or File Complaints on Hollard Car Insurance?
This company has invested a great deal of time and money on their technical systems. It is fairly visible that Hollard places a lot of importance on making their system user-friendly for their customers. We say this because there are a lot of actions you can perform online, meaning that you will not need to go over to a Hollard office to have a matter solved.
For example, if you need to quote your car insurance, you can do it online. You can access an online form where you will have to enter your personal information and the technical data of your vehicle: brand, model, year of manufacturing, licence plate, and so on.
Nowadays, fortunately, more and more companies are turning their services more technology friendly and allowing customers to avoid having to go to physical offices or waiting long minutes on the phone. For these companies, this is also an advantage because this means that their offices will be less crowded, and they will be able to provide a better service.
Should you have a complaint about the service or the customer care provided by Hollard, you will be able to file a complaint. This company has set up a protocol specific to manage these issues with their clients. To this end, it has established several channels for you to file your claim. You can do this:
- Online
- Over the phone
- Postal letter
Whichever method you decide to use, you should include as much information as you can to help Hollard manage your complaint more efficiently. For instance, you should consider including:
- Name and how to contact you
- Policy number
- Explanation of the nature of your complaint
- What outcome you expect
Once Hollard receives your complaint, it will study it and give you a response. If you are unhappy with the decision taken by Hollard, you will be able to escalate your complaint.
Hollard is an important insurance company of South Africa and today our aim was to show you why this company can be an excellent option. We talked about the types of coverage you can get on your car insurance, the optional benefits you can have access to, different car insurance reviews made by clients, and how to quote and file complaints.
Preguntas Frecuentes
How can I file a claim? I am new at Hollard.
You can file claims online, over the phone, with a local agent or personally at a branch. We re commend you to do it with an agent or at a branch.
How much is the basic insurance for a 2010 vehicle?
Rates depend on many factors. Make sure you ask your local agent for a free quote.
Are there any other good companies for vehicle insurance in Gauteng? I had an awful experience with this one.
There are plenty of companies, though Hollard is one of the main insurance companies in the country.